Privacy Policy

We believe personal communication deserves thoughtful handling of personal information. This policy explains the information Meplify may collect through this website and its video messaging service, and how we use it.

Information we collect

If you contact us, we receive the name, email address, and message you provide. When someone uses the Meplify service, we may process account details, recipient names and phone numbers, message text, video and voice content, and information needed to deliver and manage messages. Our website host and service providers may also receive basic technical information, such as browser details and IP addresses, to operate and protect the service.

How we use information

We use information to answer inquiries; create, deliver, and display requested messages; support accounts; maintain security; and meet legal obligations. We do not use recipient phone numbers or messaging consent to send unrelated marketing messages.

Text messages

Meplify may send a video link by text on behalf of a business that uses the service. Message frequency depends on that business’s communication with you. Message and data rates may apply. You can reply STOP to stop further texts or HELP for assistance. You can also contact us through the contact page. We do not share mobile numbers or text messaging opt-in information with third parties for their own marketing.

When we share information

We may share information with companies that help us host the site, create and deliver video messages, send texts, and provide support. They receive information needed for those services. We may also disclose information when required by law or to protect the service and its users.

Retention and security

We keep information for as long as needed to provide the service, handle requests, and meet legal obligations. We use reasonable measures to protect it, though no online service can guarantee complete security.

Your choices

You can ask about the personal information we hold, request a correction or deletion where applicable, or raise a privacy question through our contact page. If you receive a text through Meplify, reply STOP to opt out of further texts.

Changes

We may update this policy as Meplify develops. We’ll post the current version here with a new effective date.